FREQUENTLY ASKED QUESTIONS
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Shipping & Delivery
What shipping do you offer and how much is it?
What shipping do you offer and how much is it?
Your shipping costs will be calculated at checkout based on your order amount, weight and location.
North America
USPS Standard (4-6 business days)
UPS Expedited (2-3 business days)
UPS Overnight (Business Day shipping and delivery only - excludes Hawaii, Puerto Rico, Alaska, PO boxes and military bases)
Get FREE SHIPPING throughout the US on all orders over USD $150.
Rest of World:
Express via DHL / UPS / FedEx (3–5 business days).
Calculated at Checkout
When will my ship and how long will it take to arrive?
When will my ship and how long will it take to arrive?
Please allow 1-2 business days for dispatch. Simply click on the link emailed at the point of dispatch to track your order.
Refer to the shipping method chosen for arrival time and note transit times are measured at the point of dispatch and weekends are not business days.
Depending on your shipping choice at checkout, delivery can be 1-7 days.
Do you ship internationally?
Do you ship internationally?
Yes! We now offer express international shipping via DHL, UPS, and FedEx.
Delivery usually takes 3–5 business days depending on your location, and shipping costs are calculated at checkout based on weight, location and order mount.
*Please note* Customs duties and local taxes are set by your country and are the responsibility of the customer. Samba Swim isn’t liable for any additional charges, so we recommend checking your country’s import regulations — payment may be required to release your order.
Returns & Refunds
Can I return my bikini?
Can I return my bikini?
Yes! If it’s unworn, clean, and still has tags and the liner on, you’ve got 21 days to return it for a full refund.
✨ Pro tip: Try it on over underwear. Bikinis with makeup, tan, or oil stains can’t be returned.
Start your return by emailing support@samba-swim.com with your order number.
How do exchanges work?
How do exchanges work?
Changed your mind? No problem.
If it’s within 21 days and your bikini is unworn with tags and liners still on, we’ll help you exchange it for another size or style. Just email support@samba-swim.com to get started.
What’s your refund policy?
What’s your refund policy?
Once we get your return and give it the OK, your refund will go straight to your original payment method.
Heads up, it can take a few days for your bank or card company to process it.
Can I return sale items?
Can I return sale items?
Sale bikinis are final sale, but we do accept exchanges if the item’s in new condition and you’re within the 21-day window.
Can I update or change my order?
Can I update or change my order?
Once your order’s been packed, it’s out of our hands. But if you’ve just placed it, email us at support@samba-swim.com ASAP with your order number—we’ll do our best to catch it in time.
More
What size should I get?
What size should I get?
Use our size guide and a soft tape measure to find your best fit.
✔ Bust & cup size = your top
✔ Waist & hips = your bottom
In between sizes? We suggest sizing up for a comfier fit. Still unsure? Shoot us a message - we’re happy to help.
How do I measure myself?
How do I measure myself?
Easy. Just you and a tape measure.
Bust: Measure around the fullest part of your chest.
Waist: The narrowest part—right above your belly button.
Hips: The widest part of your hips and booty.
Check the size chart for your match. (And yes, the tape measure always tells the truth.)
See our Size Guide for more!
How should I care for my bikini?
How should I care for my bikini?
Treat it right and it’ll love you back.
- Hand wash cold with gentle detergent
- Hang dry in the shade
- Avoid bleach, dryers, ironing, or wringing it out
- Skip the rough pool edges—snags happen
- Rinse right after swimming in chlorine
- Oils, fake tan, and sunscreens can stain—so be careful
Basically: gentle, cool, and clean is the way to go.
Do you offer gift cards?
Do you offer gift cards?
Yes, digital gift cards are available in multiple amounts and delivered straight to your inbox (or someone else's). The easiest way to give good swim.
What if the item I want is sold out?
What if the item I want is sold out?
Our pieces are made in small, thoughtful runs. If something is sold out, you can sign up for restock alerts on the product page, or drop us a message to find out when it’s coming back.
Can I use more than one discount code?
Can I use more than one discount code?
Only one code can be used per order. Choose the one that gives you the best deal!
Do you offer student, military, or healthcare discounts?
Do you offer student, military, or healthcare discounts?
We don’t have official programs just yet, but we’re all about supporting our community. If that’s you, email us, we’ve got you!
Is your swimwear lined?
Is your swimwear lined?
Yes, every piece is double-lined for shape, support, and that smooth, sculpted finish. No see-through surprises here.
Can't find the answer you need?
We're here to help! Head over to our contact page, or email support@samba-swim.com and we'll get back to you as soon as we can!